1. Will there be a ticket launch event?
No, there will not be a ticket launch event. Priority booking starts on 18th April and public sales start 20th April. If you decide to queue at a Sistic counter, please note that this is at your own discretion and RITS does not hold responsibility on the control of the queue.
2. Can I choose my seat(s)?
Unfortunately, you cannot choose your seats. You can only choose your preferred block. There will be seat numbers printed on your ticket (it is not free seating). When you purchase tickets, SISTIC’s system will choose the best available seating at the point of transaction.
3. How many tickets can I purchase?
Each person is entitled to a maximum of 4 tickets only per transaction.
4. Is there any age limit?
For safety reasons, children below 6 years old are not allowed for this concert.
5. Is there anyway possible that I am allowed to access the backstage to see my favourite boys?
Backstage access is not allowed at all times.
6. What are the modes of payment?
For online and hotline booking, only credit cards and debit cards issued in Singapore. The debit card must be able to do online transactions. If you are not sure if your debit card can be used for online transactions, you'll have to check with your bank.
7. How can overseas fans purchase the tickets?
Overseas fans can purchase the tickets online through the SISTIC website (www.sistic.com.sg) from 10am (GMT +8:00) on 20th April. Alternatively, regional fans can purchase tickets at overseas ticketing partners- go to www.sistic.com.sg and click on 'Agents' for a list of outlets in Malaysia and Indonesia.
8. Are there any limits to what kind of tickets I can purchase?
No, you can purchase tickets from any category. Age restrictions apply (please see point 4).
9. I bought the Terrace tickets and it says row 15, am I seated all the way at the back?
Nope! The first rows of the Terrace block ranges from 11-13.
10. Can I use a foreign UOB card for priority booking?
Sorry, only UOB cards issued in Singapore are accepted during the priority booking period.
11. I have a UOB debit card issued in Singapore; can I use it for priority booking?
Yes you can!
*Black market tickets will be strictly monitored and recorded on our end. We hope that everyone behaves in a socially responsible manner and not succumb to the impulse to buy tickets from resellers who are seeking to exploit K-pop fans. If you proceed to buy any black market tickets, do note you might be asked for an ID check at the door, and RITS reserves the right to refuse entry at door.*
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source: sistic.com / facebook.com